Welcome to Tuhfa. By accessing and purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. General

• Tuhfa reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

• By using our services, you agree to comply with all applicable laws and regulations.

2. Products & Pricing

• All prices are listed in Bangladeshi Taka (BDT).

• Prices and availability of products may change without prior notice.

• We ensure product quality, but slight variations in color, packaging, or design may occur due to lighting or manufacturer updates.

3. Orders & Payments

• Orders will only be processed once full payment or cash-on-delivery confirmation is received.

• We reserve the right to cancel any order due to stock unavailability, incorrect pricing, or suspicious activity.

4. Delivery & Shipping

• Delivery times are estimates and may vary due to courier delays or unavoidable circumstances.

• Tuhfa is not responsible for delays caused by third-party couriers.

• Customers must provide accurate delivery information. Any extra costs due to an incorrect address will be borne by the customer.

5. Returns & Refunds

• Returns or exchanges are accepted only for defective or wrong products.

• Customers must notify us within 48 hours of receiving the product.

• Products must be unused, in original packaging, and returned with proof of purchase.

• Refunds will be processed after inspection of the returned product.

6. Liability

• Tuhfa is not liable for any damages, allergic reactions, or misuse of products.

• All products should be used according to the provided instructions.

7. Privacy Policy

• We respect your privacy. All personal information shared with us will remain confidential and only be used for order processing and service improvement.

8. Governing Law

• These Terms & Conditions are governed by the laws of Bangladesh.

• Any disputes will be subject to the jurisdiction of Bangladeshi courts.